Last Updated: November 1, 2024
This Privacy Policy (hereinafter referred to as “Policy”) explains how Xiamen Fulinhan Packaging Co., Ltd. (“we,” “us,” or “our”) collects, uses, stores, protects, and discloses your personal information when you access or use our websites, mobile applications, and related online services (collectively, the “Services”).
We respect your privacy and are committed to protecting your data by applicable laws and regulations. Please read this Policy carefully to understand our practices regarding your personal information. By using our Services, you acknowledge that you have read and agree to this Policy. If you do not agree, please discontinue the use of our Services.
1. Scope of This Policy
This Policy applies to the personal information we process in the context of your use of our Services. “Personal information” refers to any information relating to an identified or identifiable individual, such as a name, contact information, unique device identifier, or location data.
2. Information We Collect
We collect personal information through the following channels:
(a) Information You Provide Voluntarily:
- Account Registration: When you sign up for an account, we may collect your name, email address, phone number, mailing address, password, and other contact details.
- Order & Transaction Data: When you place orders, we may collect billing and shipping addresses, payment information (processed by trusted third-party payment processors), and order history.
- Customer Support & Communication: Information you provide when you contact us for assistance, submit feedback, or participate in surveys or promotional activities.
(b) Information We Collect Automatically:
- Device & Usage Data: We may automatically receive and record information from your device or browser, such as your IP address, device type, operating system, browser type, language preferences, referral URLs, pages viewed, and date/time stamps.
- Cookies & Similar Technologies: We use cookies, web beacons, and related tracking technologies to enhance user experience, remember preferences, and analyze website performance. For more details, please refer to our Cookies Policy.
(c) Information from Third Parties:
- Service Providers & Partners: We may obtain relevant data from trusted partners, including marketing affiliates, advertising networks, analytics providers, and social media platforms, to improve our Services and tailor our offerings.
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3. How We Use Your Information
We may use the collected personal information for the following purposes:
- Providing & Improving Services: To create and manage your account, process your orders, fulfill your requests, and enhance your overall user experience.
- Personalization: To recommend products, services, or promotions based on your preferences, browsing history, and purchase patterns.
- Analytics & Performance: To monitor usage patterns, measure the effectiveness of our marketing efforts, and improve our website, products, and services.
- Security & Compliance: To detect, investigate, and prevent fraudulent transactions, unauthorized access, security breaches, or other illegal activities. We may also use your information to comply with legal obligations and respond to lawful requests from governmental authorities.
- Communication: To contact you with important information, such as order confirmations, and updates to policies or terms, and to send you marketing materials or newsletters when allowed by law. You may opt out of marketing communications at any time.
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4. Legal Bases for Processing (For EEA/UK Users)
If you are located in the European Economic Area (EEA) or the UK, we will only process your personal information when we have a legal basis to do so, including:
- Consent: Where you have provided clear and affirmative consent.
- Contract: Where processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into a contract.
- Legal Obligation: Where processing is necessary for compliance with a legal obligation.
- Legitimate Interests: Where processing is necessary for our legitimate interests (such as improving our products and services), except where such interests are overridden by your data protection rights.
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5. How We Share Your Information
We may share personal information under the following circumstances:
- Service Providers: We engage trusted third-party vendors to perform functions on our behalf, such as payment processing, order fulfillment, analytics, hosting, and customer support. These service providers are required to handle your personal information confidentially and securely.
- Business Transfers: In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred as part of the transaction, provided the receiving party agrees to honor the commitments made in this Policy.
- Compliance & Legal Requirements: We may disclose personal information to comply with applicable laws, respond to valid legal requests, protect our rights and property, or ensure the safety of our users or the public.
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6. International Data Transfers
Your personal information may be transferred to, stored, and processed in countries other than your own, including countries that may have different data protection laws. We take appropriate measures, such as implementing standard contractual clauses, to ensure that your data receives an adequate level of protection by applicable data protection regulations.
7. Data Retention & Security Measures
We retain personal information only as long as necessary to fulfill the purposes described in this Policy or as required by law. We implement technical, administrative, and organizational security measures to protect your data against unauthorized access, misuse, disclosure, alteration, or destruction.
8. Your Rights & Choices
Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, update, delete, or restrict the processing of your data. You may also have the right to object to processing, or where we rely on consent, to withdraw your consent at any time. To exercise these rights, please contact us using the details provided below.
If you no longer wish to receive marketing communications, you may opt-out by using the “unsubscribe” link in our emails or contacting us directly.
9. Children’s Privacy
Our Services are not intended for individuals under the age of [18/16/13, depending on applicable law]. We do not knowingly collect personal information from children without parental consent. If we learn that we have collected personal data from a minor without appropriate permission, we will take steps to delete it promptly.
10. Updates to This Policy
We may update this Policy from time to time to reflect changes in our practices, legal requirements, or industry standards. When we make changes, we will post the updated Policy on our website and indicate the “Last Updated” date. We encourage you to review this Policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Policy or your personal information, please contact us at:
- Email: info@fulinhan.com
- Address: 5F, 103 Meixi Rd. Huli Industrial Park, Tong'an, Xiamen, Fujian, 361116, China